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The Original – 6 inches
Rs 9989
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The Latex – 7 inches
Rs 14489
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The Plus – 8 inches
Rs 13489
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Mattress Protector
Rs 789
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The Baby Mattress
Rs 6989
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SleepyCat Pillow
Rs 1689
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Smart Base
Rs 6989
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FREQUENTLY ASKED QUESTIONS

About the Mattress and Accessories

This Special Aloe vera treatment is antimicrobial and moisturizes your scalp as you sleep

The Pillow comes with two certifications CertiPUR-US : This guarantees that high-quality memory foam has been used with no harmful chemicals and the foam meet all health and quality standards OEKO-TEX: This certifies that the fabric used for the cover is safe right from the stitching to the zipper and no harmful chemicals are used

No. The Smart base only comes in standard sizes

The smart base is a lightweight bed frame that can take up to 200 kgs of weight

Assembling the smart base is easy and does not require any additional tools. To learn the step on how to set up the smart base click on Set-Up Instructions link

It all depends on the way you keep the mattress. We recommend that you keep following points in mind to prolong the life of your mattressIt depends The life of the mattress will depend on how you use it. But here are some pointers to help you keep it healthy: 1. Don't not spill water or use water to clean the mattress. 2. The inner netted cover is not meant to be removed. 3. If you wish to clean the mattress, you can use a vaccum over it. 4. If your happen to stain the mattress, remove the cover, dab the stain and cleanthe spot using a mild cleaner 6. Avoid using anything hot ofver the mattress like an iron, hot blanket, oht water bottle etc. 7. You can rotate the mattress every 30 days to even out shape and extend its life

The base layer is of 32 density and the top gel memory foam layer is of 60 density

Unfortunately not. We use a 10 ton vacuum packaging machine that compresses the foam to fit in a tiny box

The mattress is a bit on the firm side. On a scale of 1 to 10 (where one being the softest and 10 being the firmest), our SleepyCat Original mattress scores a 7.5 and the SleepyCat Plus and Latex scores a 6.5

We use this high GSM knitted fabric for comfort and flexibility. It has tiny holes on the top so it is incredibly soft and breathable. It comes wrapped in a smart zipper cover, which is easily removable for spot cleaning! This elegant cover moves with you - It has a 4 way stretch that grips your body and creates an anti-slide effect, moving with your body.

The specialized inner netted cover helps protect the foam inside, while providing unique airflow throughout your mattress.

The SleepyCat Latex is a 7-inch orthopedic mattress made from 100% Natural Latex that provides optimum support and cooling. Its 7-zone technology is engineered to give optimum support to key areas of the body such as the head, back, waist and legs.

Gel memory foam layer is an orthopedic layer that helps maintain body alignment and relieve presure points that casue body ache. It has millions of gel beads that help regulate your temperature to keep you cool. It also prevents motion transfer so you and your partner can sleep in peace

Position your rolled up SleepyCat on any solid or slatted foundation and remove the outer plastic wrap. Unwrap and unfold the mattress, and tear away the inner plastic. Note: It could take up to 3 hours to fully expand and 24 to 48 hours for the mattress to rebound to its original shape.

If you purchased your SleepyCat on Amazon, you have up to 30 days to request your return. Returns for Amazon purchases must be initiated through Amazon website directly. We will expedite the return process ourselves and come pick it up at no extra cost. No, the mattress cannot go back in the box!

Yes you can! Do not machine wash or dry the mattress cover as it may shrink. Instead, unzip and remove the cover and spot clean with a mild detergent - gently dabbing the cover rather than rubbing it. Make sure the cleaned area is 100% dry before replacing the cover or placing sheets and blankets back on the mattress. Please refer to the care instructions for further details.

Please refer to the Measure Your Mattress section for complete details. Please note that the 30-nights trial does not cover an exchange of your mattress due to an incorrect size ordered by you.

Any solid and flat surface will work with the SleepyCat mattress. Please make sure the surface is even and clean before placing your SleepyCat mattress on it. An uneven bed base may change the feel of your mattress and may not provide sufficient support.

Yes! A SleepyCat mattress can be customized to any length and width you require. Simply input your custom size or select the next standard size and mention your size in the comments. For example, if you need a size 78"x68"x6", please order the size 78"x72"x6" (Next higher to standard size) and mention in the order notes section while ordering that you want the mattress to be customized to size 78"x68"x6". Note: 30-Nights Trial is not applicable on custom sizes Customization is not applicable on Mattress Protectors

You get to try the SleepyCat mattress for 30 nights at the comfort of your own home. If you are not convinced of your SleepyCat mattress, you can return it for any reason with a 100% refund. Please note this policy is not applicable on the baby mattress or mattress protector. Please refer to our 30-nights trial section for more details.

The SleepyCat Gel memory foam is available in 6 and 8 inches and it helps take the shape of your body. The SleepyCat Latex mattress is a 7-zone natural latex mattress which provides natural cooling and body contour. You can know more about both these mattresses on our Compare Mattress page

Our mattress is a premium gel memory foam mattress available in both 6 and 8 inches. It come wit ha top layer of Gel memory foam, a base layer of high-density foam, an inner netted cover and a smart outer zipper cover that can be removed for spot cleaning

Payment & Shipping

No. You will only be required to pay the monthly EMI breakup amounts

No, We will be paying for the interest on your behalf

You can avail No Cost EMI on all products on our website where the cart value is more than INR 8,000

Yes, No Cost EMI is available. Please read more information here

The mattress protector is used to guard your mattress from any liquid damage. For more information please visit this page - https://www.sleepycat.in/product/mattress-protector/

No, only one coupon code will be accepted at the time of checkout.

We accept payments via debit card, credit card, netbanking, UPI, EMI and Bank Deposit. We do not allow cash on delivery.

Contact us in case of edits. If the order is not dispatched we will look into it.

Contact us via emial, phone or Whatsapp with the concerned reason and we will do the needfull

Inform us within 24 hours. Our team will investigate and rectify

No, exchange due to size ordered wrongly is against the free trial policy

Yes, you can mention the shipping address under order notes

Yes, you wil get a tracking ID with your shipping details on the registered ID

Yes, we will try our best. Though dates are tentative. Contact us for more info.

Please provide your complete address and pincode with landmarks and cont. det.

No, one day delivery is limited to only Mumbai and Bangalore on select products, sizes and pin codes. Please click here for more info It is not applicable on the baby mattress or the mattress protector

Your mattresses will take 7 to 10 days from the date of shipment to be delivered. We have One-day Delivery available for select sizes and pin codes. Please contact us for more information.

You will not be charged for delivery on regular orders unless you have some special request like having it delivered via air mail.

Yes! Ordering directly from us means direct communication with our team and not through third-party providers. Direct communication with us always leads to a faster resolution. Also, you cannot place custom orders on Amazon and we might have different offers running on respective platforms.

Returns & Refunds

No, the use of this coupon is restricted only to The Original 6-inch mattress, The Plus 8-inch mattress and The 7-zone Latex mattress only and it cannot be combined with an existing coupon or offer

We will share basic instructions just before the reverse pickup. It's simple. Not to worry :)

No, we will send you seperate return packaging material

We will organise a revese pickup at your doorstep

Contact us our customer support team. They will investigate, send you a return cover and get it reversed

Once the mattress is sent back to us and our team confirms there is no dirt or damage caused to the product, we will process the refund

Contact us via emial, phone or Whatsapp and they will guide you further

Warranty

You can find the relevant information to this on our warranty page

Contact us with the relevant issue and we will look at the best possible

Any visible sagging or over two inches. Learn more here

A fair trial of minimum two weeks is expected

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